Citizen Services & Outreach

    AI Voice Calling for Government

    Improve citizen engagement and service delivery with AI that handles inquiries, notifications, and program outreach.

    £12.21
    Per hour of talk time + VAT
    No setup fee
    Pay only for talk time
    AI disclosed
    On every call
    DPA
    For every business customer

    The Challenges You Face

    Common pain points in government that Speak solves

    Limited Staffing

    Budget constraints limit the number of agents available.

    After-Hours Access

    Citizens need information outside business hours.

    Program Enrollment

    Eligible citizens don't know about or enroll in programs.

    How Speak Helps

    Purpose-built solutions for government

    Citizen information

    AI answers routine information calls.

    Program Outreach

    Proactive calls for benefit enrollment.

    Appointment Scheduling

    Book appointments for in-person services.

    Multilingual Support

    Serve diverse communities in their language.

    Built for Government

    Every feature designed with your industry's unique requirements in mind.

    • Routine citizen information calls
    • Benefit program outreach
    • Appointment scheduling
    • Emergency notification system
    • Books appointments into your calendar and sends a follow-up email or text
    • Multi-language support (20+ languages)
    • Accessible, multilingual call flows
    • Secure data handling
    • Call recording and audit trails
    • AI disclosed on every call
    • Data processing agreement for every business customer
    • Pay only for talk time, with no setup fee

    An example citizen call

    Government teams use Speak for routine information, programme outreach and appointment booking. These calls are not placed from this page. Speak sets them up with your service, and the agent says it is an AI and asks before it continues.

    Example · not a live call

    • Routine information

      Opening hours, which office handles a form, and where to send it.

    • Programme outreach

      A call about a local scheme the resident may be eligible for, and how to apply.

    • Appointment booking

      A slot at the civic office, confirmed back on the same call.

    On a live call the caller ID is 01925 311441. Recordings and transcripts stay with the service under the data processing agreement.

    Ready to Transform Your Government?

    Create your account. Pay as you go, with no setup fee.