Customer Service & Re-engagement

    AI Voice Calling for Retail & E-commerce

    Scale customer support, recover abandoned carts, and drive repeat purchases with AI voice outreach.

    £12.21
    Per hour of talk time + VAT
    No setup fee
    Pay only for talk time
    AI disclosed
    On every call
    DPA
    For every business customer

    The Challenges You Face

    Common pain points in retail & e-commerce that Speak solves

    Cart Abandonment

    Billions in revenue lost to abandoned shopping carts.

    Support Volume Spikes

    Holiday seasons overwhelm customer service teams.

    Customer Retention

    First-time buyers rarely become repeat customers.

    How Speak Helps

    Purpose-built solutions for retail & e-commerce

    Cart Recovery

    AI calls to recover high-value abandoned carts.

    Order Support

    Handle order status, returns, and common inquiries.

    VIP Outreach

    Personalised calls to high-value customers.

    Review Requests

    Automated follow-up for product reviews.

    Built for Retail & E-commerce

    Every feature designed with your industry's unique requirements in mind.

    • Abandoned cart recovery calls
    • Order status and tracking support
    • Return and exchange processing
    • VIP customer engagement
    • Review and feedback collection
    • Books callbacks into your calendar and sends a follow-up email or text
    • Multi-language support
    • Loyalty program promotion
    • Call recording and audit trails
    • AI disclosed on every call
    • Data processing agreement for every business customer
    • Pay only for talk time, with no setup fee

    An example retail & e-commerce call

    Speak answers calls, qualifies the enquiry, books into your calendar, and sends a follow-up email or text. These calls are not placed from this page.

    Ready to Transform Your Retail & E-commerce?

    Create your account. Pay as you go, with no setup fee.